Usability Testing Handbook

One goal of this chapter is to provide an introduction to the practice of usability testing. This includes some discussion of the concept of usability and the history of usability testing, various goals of usability testing, and running usability tests.

Usability testing is an essential skill for usability practitioners — professionals whose primary goal is to provide guidance to product developers for the purpose of improving the ease of use of their products. It is by no means the only skill with which usability practitioners must have proficiency, but it is an important one. Surveys of experienced usability practitioners have indicated that usability testing is a very frequently used method, second only to the use of iterative design. One goal of this chapter is to provide an introduction to the practice of usability testing. This includes some discussion of the concept of usability and the history of usability testing, various goals of usability testing, and running usability tests. A second goal is to cover more advanced topics, such as sample size estimation for usability tests, computation of confidence intervals, and the use of standardized usability questionnaires.

By James R. Lewis

File Type: pdf
Categories: Article, UX Research
Author: James R. Lewis
Usability Testing Handbook
Jasmine Moradi
WRITTEN BY

Jasmine Moradi

My name is Jasmine, and I am fascinated by the power of emotional marketing, branding, e-commerce, and technology. My expertise is through Behavioral Science and UX Research to identify what makes customers tick! I drive Insights from Consumer Research to unveil the real connections between consumers' hearts, minds & behavior, and product needs.

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